Frequently asked questions

A Twitch viewer bot is a service that connects viewers to a live stream, raising the channel's concurrent viewer count. Botzverse delivers viewers through automated bot sessions that usually start within minutes of purchase and run for the duration of the selected plan.

Yes. Botzverse runs separate services for Twitch and Kick, each with its own viewer tiers and durations. Regular viewer plans cost the same on both platforms; Kick only has a cheaper trial plan.

It depends on the type. A basic chat bot that sends the messages you write on a schedule is included in every viewer bot package at no extra cost. The AI chat bot, which writes messages with AI, is a separate product that you buy on its own.

Yes. An account is required so you can track delivery, keep a balance and manage running sessions. Registration needs an email address, a username and a password — nothing else.

Yes. Both Twitch and Kick have short trial plans priced well below the monthly packages, so you can confirm the service works on your channel before buying a longer duration.

Delivery usually starts within a few minutes of a confirmed payment, though an exact start time is not guaranteed. You enter your channel name at checkout, and the bot session begins once the order is processed.

Only your public channel name. Botzverse does not ask for a password, an OAuth grant or any form of account access.

The session holds the viewer tier you purchased for the duration you purchased. Small fluctuations are normal because the platform itself samples viewer counts at intervals.

The clock does not pause. It starts the moment your bot is first launched and runs continuously until the duration you purchased is used up; it keeps running while your channel is offline. When your stream ends the viewers drop off, and they come back for whatever time is left once you go live again. Pick a duration that matches your streaming schedule.

Yes. While the order is active you can change the channel from your dashboard, up to 5 times per order, even after delivery has started. A running bot is stopped briefly and restarted on the new channel. Once the order has ended or all 5 changes are used, the channel can no longer be changed.

Third-party automation tools may be considered a violation of Twitch and Kick rules, and the platforms can take action against a channel at their discretion. Botzverse does not control those decisions. You are responsible for how you use the service on your channel, so read the current rules of your platform before ordering.

No. Botzverse only needs your public channel name. You never share your Twitch or Kick password, and no account access is requested at any point.

Your email address, username, order history and the channel names you submit. Payment card details are handled by the payment provider and never reach Botzverse servers.

Yes. Request deletion from your dashboard. Order and payment records are kept for the period required by accounting rules, then removed.

Botzverse accepts credit and debit cards, cryptocurrency, and account balance. Balance can be topped up in advance and spent across any service.

All prices are shown and charged in US dollars. If your card is in another currency, your bank applies its own conversion rate.

No. Every plan is a one-time purchase for the duration shown. Nothing renews automatically and no subscription is created.

An order that has not started can be cancelled for a full refund to your account balance. Once a session is running it is partially refundable in proportion to the time not delivered. Full terms are in the refund policy.

Open the order in your dashboard and check its status. If it is still queued after fifteen minutes, cancel it — the balance returns to your account immediately.

Yes. A reseller API with discounted rates is available on request.